Legal
Terms of Service
These terms govern use of ClinReady Sign. They are the operator's own terms and are not legal advice to you. If your organization needs a negotiated agreement, write to support@clinready.com.
Dernière mise à jour : août 2026.
The service
ClinReady Sign provides electronic signature, document workflow, and related features on a subscription basis. Features described on the marketing site as planned or "soon" are not part of what you are buying today.
Accounts and seats
You are responsible for your workspace members and for the accuracy of the details they enter. Paid plans are licensed per seat; adding members beyond your seat count requires purchasing additional seats. You must not share a single login between people.
Fees, renewal, and cancellation
Subscriptions renew automatically for the billing period selected until cancelled. Plan changes take effect immediately and are prorated. Cancellation stops the next renewal and keeps access through the end of the paid period. Fees already paid are non-refundable except where required by law.
Your data
You own the documents and data you put into the service. We process them to provide the service and under the privacy notice. We claim no rights in your content and do not use it to train AI models. You can export signed documents and their certificates at any time.
Electronic signatures
The service captures consent, identifies signers, and produces a tamper-evident record intended to support enforceability under ESIGN/UETA-style practice. Whether a particular signature is legally binding depends on your jurisdiction and your use, and we make no representation about any specific transaction.
Regulated data
Do not place protected health information in the product except under an executed Business Associate Agreement and in a deployment configured for it. Our current position on that is stated plainly on the compliance page, including a downstream gap that is not yet closed.
Acceptable use
No unlawful documents, no impersonation of a signer, no uploading malware, no attempts to access another tenant's data, and no automated scanning of production tenants. Security testing belongs in the sandbox demo tenant.
Availability and support
We do not currently offer a contractual uptime service level. We aim for continuous availability, publish incident information on request, and answer support email within two business days.
Suspension and termination
We may suspend a workspace for non-payment or for acceptable-use violations, with notice where practical. You may close your account at any time; content is removed as described in the privacy notice.
Liability
To the extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months before the claim, and neither party is liable for indirect or consequential loss.
Changes
We will give notice in-app before material changes take effect. Continuing to use the service after that constitutes acceptance.